HOW TO BE COOL (well, at least cooler than you are now)

  1. notice a positive action, tell them the good feeling it gave you (or say it was cool of them to do it), thank them. if you think you should thank them, you probably should.
  2. thank-yous come in different levels. learn the levels of thank yous and your ready to go.
  3. sometimes, a simple verbal thanks is enough. other times, more is expected
  4. written thank yous are often appropriate in the case of someone doing a medium service or a medium gift.
  5. thank you gifts are typically expected when someone does something extra special. do not let a thank you gift outshine the original gift.